When you hire a Van, you are responsible for any damage that happens while it is in your care. This includes damage caused by events you can’t control, such as a hailstorm, or the vehicle being hit while parked.
If the damage is the fault of a third party, please make sure you obtain their contact details, a photo of their drivers licence along, and any photos of the incident.
For more information on hirer liability, see
What is my liability as a hirer?