As New Zealand's fastest-growing motorhome, campervan and caravan hire platform, we want to make sure you, and your van, are protected throughout each booking. Whether it's damage or an accident, we have you covered.
In the event a hirer accidentally damages your van, you will be prompted to provide details on our post-hire checklist. Our team will review the events in accordance with our Hirer Terms and Conditions. You may be asked to obtain a 2 quotes to assess the damage. If required, the Incident may be progressed to a Claim with our fleet insurer or the applicable Insurer if an owner has organised their own insurance..
If you run into any issues, our support team is always on hand to walk you through the process.