A link to the pre-hire checklist appears to owners at the top of the booking 24hrs before pick-up day. Similarly, the post-hire checklist will also appear here.
The pre-hire checklist is an important document that should be completed by the owner, in the presence of the hirer, immediately prior to the commencement of the hire. Think of it as a conditions report -similar to the commencement of a housing lease.
Make sure both parties thoroughly inspect the caravan/motor home/camper trailer (van) during this time to avoid any potential post-hire discrepancies. The pre-hire checklist takes into account the following aspects:
- Hirer identification checking
- Existing condition of the van and its contents (interior + exterior)
- Supplied food/items
- Existing damage (if any)
- Fuel + gas levels (if applicable)
- General cleanliness
- Safety checks
- Agreed kilometre distance allocation (if applicable)
This process takes between 15 to 60 mins to complete (all depending on the complexity of the vehicle). This time should be allocated for the hirer and owner to ensure appropriate care is taken once the van is handed over.
The pre-hire checklist is critical for any hires that have taken place and subsequently require an insurance claim. This documentation is used to support any claims made by the owner/hirer. Without completion of this document, Camplify may not be able to support the recovery of the bond or a smooth insurance claim.
When the vehicle is returned, the hirer and the owner will complete the post-hire checklist. This is the opportunity for owners to inspect their van for any damage or unexpected uncleanliness. The post hire check list must be submitted within 48 hours of return date.