Camplify New Zealand
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Knowledge base
Important Information New Zealand
Hiring in NZ
5
Driving Safe in New Zealand
What is RUC (Road User Charge) and why do hirers have to pay for this?
What does 'Self-Contained' mean?
What is the difference between a Self-contained van and a non-self-contained van?
How do I use my credit
NZ Owners
7
Why do I need a Certificate of Fitness in New Zealand?
Do I need a Transport Service Licence (TSL) to rent my vehicle?
Can I still rent my vehicle out on other sites?
I’m an NZMCA member – how does this affect me renting my campervan on Camplify’s platform?
How to rent out your campervan without breaking the NZMCA Rules
View all 7
Hiring in New Zealand
0
Frequently Asked Questions (New Zealand)
Getting Started
2
How does Camplify work?
Having problems with our site?
Owner Guide
25
Where do I find the pre-hire and post-hire check lists?
How much do I charge for a relocation fee?
Do I need to provide linen?
How do I update my pricing and availability?
I have sold my van. How do I remove/deactivate it from Camplify?
View all 25
Booking with Camplify
17
How does the payment process work?
Am I covered by insurance?
What if I break down?
How do I pay for my booking?
Can I cancel a booking?
View all 17
Pick-up and return
5
Pre-Departure Checks
Can I pick up the van early? Or return it late?
What is a pre-hire checklist?
What is the Camplify hirer etiquette?
What is a Post Hire Checklist
Reviews
2
How do I get good reviews?
How do I leave a review?
Hirer Protection and Damage
11
Am I covered by insurance?
What is my liability as a hirer?
What is the minimum age for drivers?
Do I need to name the drivers?
Does Camplify allow drivers with an international licence?
View all 11
Owner Insurance and Damage
12
What are my insurance options for rental cover?
How does the Flexible Membership work?
Do I need personal insurance for my van if I choose Premium Membership?
What am I covered for?
As a premium member, who else can drive my van for personal use?
View all 12
Premium Membership
6
What am I covered for?
Can hirers reduce their liability excess?
How do I view my Premium Membership Billing History?
Can I read the Camplify Fleet Policy PDS ?
What is the excess for personal claims on Premium Membership ?
View all 6
Camplify GPS Tracker
10
What is the Camplify GPS Tracker?
Why am I getting an error when I try to log in ?
How do I use the GPS
How do I Install the GPS Units
What is the Camplify GPS Contract
View all 10
** Camplify Owners Update - October **
15
How will owners receive loyalty discounts and fleet discounts?
Do I need to sign a copy of the new membership agreement ?
Do I need to update the market value of my vehicle to reflect the new pricing?
Will there be specific pricing for Premium Membership for Tow Vehicles ?
Do I need to have a van on Camplify to be able to list a tow vehicle for hire?
View all 15