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Knowledge base
Important Information New Zealand
Hiring in NZ
4
Driving Safe in New Zealand
What is RUC (Road User Charge) and why do hirers have to pay for this?
What does 'Self-Contained' mean?
What is the difference between a Self-contained van and a non-self-contained van?
NZ Owners
5
Do I need a Transport Service Licence (TSL) to rent my vehicle?
Can I still rent my vehicle out on other sites?
I’m an NZMCA member – how does this affect me renting my campervan on Camplify’s platform?
How to rent out your campervan without breaking the NZMCA Rules
What if my RV breaks down during the hire?
Hiring in New Zealand
0
Frequently Asked Questions (New Zealand)
Getting Started
2
How does Camplify work?
Having problems with our site?
Owner Guide
21
Where do I find the pre-hire and post-hire check lists?
How much do I charge for a relocation fee?
Do I need to provide linen?
How do I update my pricing and availability?
I have sold my van. How do I remove/deactivate it from Camplify?
See all 21 articles
Booking with Camplify
17
How does the payment process work?
Am I covered by insurance?
What if I break down?
How do I pay for my booking?
Can I cancel a booking?
See all 17 articles
Pick-up and return
4
Pre-Departure Checks
Can I pick up the van early? Or return it late?
What is a pre-hire checklist?
What is the Camplify hirer etiquette?
Reviews
2
How do I get good reviews?
How do I leave a review?
Hirer Protection and Damage
11
Am I covered by insurance?
What is my liability as a hirer?
What is the minimum age for drivers?
Do I need to name the drivers?
Does Camplify allow drivers with an international licence?
See all 11 articles
Owner Insurance and Damage
11
What are my insurance options for rental cover?
How does the Flexible Membership work?
Do I need personal insurance for my van if I choose Premium Membership?
What am I covered for?
What are the age restrictions of the Rentsure policy?
See all 11 articles
Premium Membership
3
What am I covered for?
Can hirers reduce their liability excess?
How do I view my Premium Membership Billing History?
Camplify GPS Tracker
10
What is the Camplify GPS Tracker?
Why am I getting an error when I try to log in ?
How do I use the GPS
How do I Install the GPS Units
What is the Camplify GPS Contract
See all 10 articles