--- title: Account Password description: Resetting your Camplify password is easy with our forgotten password feature. Below are step-by-step instructions on how to reset your password; Thank you for your understanding and for helping to mak --- [Skip to content](https://help.camplify.co.nz/en/nz-help-centre/how-can-i-reset-my-password#main-content) English Show submenu for translations ![camplify\_logo](https://help.camplify.co.nz/hs-fs/hubfs/camplify_logo_1080x203_blue.png?width=125&height=23&name=camplify_logo_1080x203_blue.png) - [NZ Help Centre](https://help.camplify.co.nz/en/nz-help-centre) Open main navigation Close main navigation - [NZ Help Centre](https://help.camplify.co.nz/en/nz-help-centre) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [NZ Help Centre](https://help.camplify.co.nz/en/nz-help-centre?hsLang=en) 2. [General](https://help.camplify.co.nz/en/nz-help-centre/general?hsLang=en) 3. [Information](https://help.camplify.co.nz/en/nz-help-centre/general?hsLang=en#information) # Account Password ### How can I reset my password? Resetting your Camplify password is easy with our forgotten password feature. Below are step-by-step instructions on how to reset your password; 1. **Open the Camplify website** Visit our website at [www.camplify.co.nz](https://www.camplify.co.nz/) and go to the login page. 2. **Use the I forgot my password function**. Below the fields for entering your email and password, you will find the "I forgot my password" option. Click on it. 3. **Enter your email address** Enter the email address you use for your Camplify account in the field provided. Make sure you enter the correct email address. 4. **You will receive an email with a link** Shortly after entering your email address, you will receive an email from us. This email contains a link that allows you to reset your password. 5. **Check your spam folder** If you do not find the email in your inbox within a few minutes, please also check your spam folder. 6. **Click on the link** Open the email and click on the link it contains. This will take you to a page where you can enter your new password. 7. **Set a new password** Choose a new strong password and confirm it. Remember to choose a password that is easy to remember but also difficult to guess. 8. **That's it.** Once you've set your new password, you can use it to log in to Camplify and use our platform as normal. --- ### What are the best practices for a secure password? - Don't reuse passwords: Use a unique password for your Camplify account that you don't already use for other accounts. - Don't use personal information: Avoid using birth dates, names, or other easily guessed information. - Long, complex passwords: Choose a password that is at least ten characters long and contains a combination of uppercase and lowercase letters, numbers, and special characters. - Change it regularly: Change your password regularly to ensure the security of your account. --- ### Helpful notes - Not receiving email? Check your spam folder if you don't receive email within a few minutes. - Trouble resetting it? If you have any problems, our customer service team is always on hand to help. Just contact us on livechat. Thank you for your understanding and for helping to make our platform more secure. The Camplify-team wishes you lots of fun renting and hiring motorhomes. - [General](https://help.camplify.co.nz/en/nz-help-centre/general?hsLang=en#main-content) - [Information](https://help.camplify.co.nz/en/nz-help-centre/general?hsLang=en#information) - [Store](https://help.camplify.co.nz/en/nz-help-centre/general?hsLang=en#store) - [Hirers](https://help.camplify.co.nz/en/nz-help-centre/hirers?hsLang=en#main-content) - [Bookings, Payments and Refunds](https://help.camplify.co.nz/en/nz-help-centre/hirers?hsLang=en#bookings-payments-and-refunds) - [Cancellation Policy for Hirers](https://help.camplify.co.nz/en/nz-help-centre/hirers?hsLang=en#cancellation-policy-for-hirers) - [Damage, Breakdowns and Excess](https://help.camplify.co.nz/en/nz-help-centre/hirers?hsLang=en#damage-breakdowns-and-excess) - [Hirer Information](https://help.camplify.co.nz/en/nz-help-centre/hirers?hsLang=en#hirer-information) - [Hirer Verification](https://help.camplify.co.nz/en/nz-help-centre/hirers?hsLang=en#hirer-verification) - [Payment Information for Hirers](https://help.camplify.co.nz/en/nz-help-centre/hirers?hsLang=en#payment-information-for-hirers) - [Owners](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#main-content) - [Account Management](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#account-management) - [Booking Management](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#booking-management) - [Contact](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#contact) - [Damage, Cover, and Claims](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#damage-cover-and-claims) - [Legal Requirements](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#legal-requirements) - [Listing Management](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#listing-management) - [Marketing and Growth](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#marketing-and-growth) - [Membership Options](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#membership-options) - [Owner Responsibilities](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#owner-responsibilities) - [Payment and Fees](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#payment-and-fees) - [Policies Terms and Conditions and Useful Documents](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#policies-terms-and-conditions-and-useful-documents) - [Roadside Assistance](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#roadside-assistance) - [Owner Verification](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#owner-verification) - [Instant Book](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#instant-book) - [New Owner Dashboard](https://help.camplify.co.nz/en/nz-help-centre/owners?hsLang=en#new-owner-dashboard) [![Camplify logo](https://help.camplify.co.nz/hs-fs/hubfs/camplify-blue-rgb.png?width=1970&height=445&name=camplify-blue-rgb.png "Camplify logo")](https://www.camplify.com.au/) Camplify Holdings Limited [camplify.co.nz](https://www.camplify.co.nz/)